Pharmacy is changing

Pharmacy is changing

 (Experience shared By Hala Jawad, Community Pharmacist, , United Kingdom)

Hala Jawad 

Community pharmacist /GP Practice Pharmacist /Care Homes Pharmacist /Foundation Champion /RPS moderator / LPF Surrey steering Group / very first-pharma-face /Brighton Titan / shortlisted for C&D most influential pharmacist /pharmentrepreneur /MRPS/MPharm

United Kingdom

websites http://www.ipharmacistuk.com/
http://halajawad.com/
YouTube https://m.youtube.com/channel/UCE6UMDhLj_175Miib1HjMQQ
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Twitter @jawad_hala

Hala Jawad is a pharmacist who is passionate about all things in pharmacy! 

She has had many accomplishments outside of a traditional pharmacy career. She has experiences of media-related performances, and loves to write blogs. She would like to take you through a journey from where we were as profession to where we are now and that has lead her to where her current role is.

This is the same journey that Hala has been through and it's her perspective on how to deliver successful patient care. The traditional role of the pharmacist used to involve wearing white coat and more technical and operations in delivering medication. But things are different and things have changed significantly over the last 2 decades alone!! But what is different and what has driven the change?

One of the key drivers of change is the patient centred care concept. Patients now have increased access to information; patient are more educated about their health and have a higher expectation of services that are provided to them.

Patient demands for service include: How, Where, When and What they want (HW3)

What is meant by HW3?
H: How the patient want the service to be delivered .
W: Where the patient want the service to be delivered .
W:When the patient want the service to be delivered .
W:What does the patient want !!

This is patient centred care.

Hala has worked in a community pharmacy setting and as a GP practice pharmacist.

Community pharmacists play an essential role in Medication Use Reviews (MUR), New Medicine Services (NMS), minor ailments, smoking cessation, health checks, antibiotics awareness and many others areas. Also, reducing medicine waste, medicine management, reporting adverse and side effects , giving advice regarding OTC medicines to ensure patient safety.  

Every role has been different, but equally vital to the learning process. Hala has developed a special interest in public health and improving patient outcomes. She is the Foundation Champion and has recently become a GP practice pharmacist mentor for the RPS, and is also the public health moderator for the RPS network and sits on a steering group for the RPS in Surrey. 

Hala has received some accolades, such as being recognised as the very first Pharma Face, and has been referred to as The Brighton Titan.

Pharmacy is evolving and the New standards for pharmacy professionals came into effect on the 12th of May 2017. The GPHC is proposing important changes to what pharmacy professionals have to do each year, however, Hala believes the future of pharmacy is promising. The new roles appearing in practice pharmacy are exciting and pharmacists can play a vital role in freeing up time for GPs, and, act to keep people out of our crowded hospitals. Medicine optimisation and medicine Managment are two different terms, and sometimes are used to mean different things. Also important in this climate of austerity as the science of pharmacoeconomics which basically translates to the amount of health care we get per pound we spend, and, it is measured in QoLYS(Quality Of Life Years). 

An increasing number of pharmacist are undertaking the non-medical prescribing course which is a post graduate degree in the UK; this allows pharmacists to undertake the new roles being created in primary care. It is important that the skills of pharmacists are appropriately used in polypharmacy reviews to improve patients outcomes, and, moving towards a personalised centred care model, which demonstrates leadership and the ability to speak up when having concerns or when things go wrong .